1293 Mt View Alviso Rd Suite D Sunnyvale CA 94089 (408)734-8400 (888)658-5300
Phoenix Syringe head preventative maintenance
All syringes are removed, inspected and cleaned. Teflon plunger tips are replaced. Complete visual inspection of unit is performed. Syringes with excessive build-up requiring extended cleaning and needle replacement will result in additional charge. See needle refurbishment price list for details. Any replacement parts must be purchased separately subject to customer approval. Shipping to and from ARI added to cost.
Phoenix Syringe head preventative maintenance and certification
All syringes are removed, inspected and cleaned. Teflon plunger tips are replaced. Dispense precision certified. Precision certification results and inspection report returned with unit. All mechanical parts are cleaned and lubricated. Optical sensors are cleaned and tested. Electrical system is inspected and tested. Unit is reassembled and tested. Service typically completed within 5-7 working days after unit's arrival. Syringes with excessive build-up requiring extended cleaning and needle replacement will result in additional charge. See needle refurbishment price list for details. Any replacement parts must be purchased separately subject to customer approval.
Phoenix preventative maintenance
ARI recommends an annual preventative maintenance for your Phoenix liquid handling system. An ARI representative travels to you to perform the following: A check of all motors, couplings, lead screws and bearings; a check and update of software, if needed; a visual check of syringe calibration and head dispensation; a check of power supply performance, with ohm meter; check of nest springs; regreasing of slides and lead screws; cleaning of needles, wash reservoirs and decks; replacement of pump head tubing; for Nano heads, new tubing and nozzle. If our technician determines your Phoenix head needs work to correct dispensing accuracy, we recommend it travel back to ARI. This cost -- be it syringe refurbishment or head maintenance -- will be added to the price of your PM.
Ordering Information
Syringe head preventative maintenance
600-9900-00 96-syringe head
600-9910-00 384-syringe head
Syringe head preventative maintenance/certification
600-9901-00 96-syringe head
600-9911-00 384-syringe head
Phoenix preventative maintenance
600-9999-00 PM for Phoenix without Nano Head
600-9999-01 PM for Phoenix with Nano Head
Hydra96 extended warranty
102-9900-01 Hydra96, 1 year
102-9900-02 Hydra96, 2 year
Hydra96 AW extended warranty
102-9910-01 Hydra96 AW, 1 year
102-9910-02 Hydra96 AW, 2 year
Hydra384 extended warranty
102-9900-04 Hydra384, 1 year
102-9900-05 Hydra384, 2 years
Hydra384 AW extended warranty
102-9910-04 Hydra384 AW, 1 year
102-9910-05 Hydra384 AW, 2 years
©2007 Art Robbins Instruments.
Hydra and Tango are registered trademarks of Matrix Technologies Corp., which is not affiliated with Art Robbins Instruments, LLC.
Robbins Scientific is a registered trademark of Molecular BioProducts, Inc., which is not affiliated with ARI.
Teflon is a registered trademark of E.I. Du Pont de Nemours and Company.